PokerGrant Support

Privacy policy

Your privacy on the Internet is very important to PokerGrant. We are committed to maintaining the confidentiality of the personal information collected by us in order to allow you to enjoy playing poker online at PokerGrant, by safeguarding it utilizing the best in class software and hardware architecture, techniques, methods and procedures.

  1. The necessary information for creation of an account

    As part of the PokerGrant Account Opening process, we will ask you to provide us with certain personal information, including a name, postal address, e-mail address and password as well as to certify that you are at least 18 years old or older in jurisdictions in which the minimum age for use of the PokerGrant services is greater than 18. We will use your personal information to confirm various financial transactions, to occasionally send you events and news information and to provide you with customer support services. If you no longer wish to receive our newsletters, you may opt-out of receiving them by following the instructions included in each newsletter. The name you register with must be yours. In addition, it is very important that you complete the account details with valid information, since they will be used in the course of validating financial transactions and the other aforementioned purposes.

  2. Deposit and withdrawal processing

    To play for real money, Players will need to make a deposit. In the course of making a deposit, Players will need to provide deposit method information (example: credit card number). This information in conjunction with your other personal information might be used to clear financial transactions executed by you with PokerGrant.

  3. Confidentiality

    PokerGrant undertakes substantial efforts to protect the confidentiality of the identity, preferences and other information it has collected about individual Players and will not knowingly allow access to this information to anyone outside PokerGrant, other than to the Player or as described in this Privacy Policy. All PokerGrant employees are required to comply with the terms of this Privacy Policy. This Privacy Policy provides that employees are obligated to keep Player information strictly confidential. This obligation continues once an employee has left our Company. You should also do your part in protecting your information. Your PokerGrant Player password is confidential and we recommend that you not divulge it to anyone or enable others to discover it.

  4. Disclosing of the information

    Legally Required Disclosures: Due to the existing legal, regulatory and security environment, PokerGrant may be required, under certain circumstances, to disclose personally identifiable information about our Players. PokerGrant will use its best reasonable efforts to limit such disclosure to the following: where PokerGrant believes in good faith that it is required to do so in response to a subpoena, warrant or other legal process; or where reasonably necessary to identify, contact or bring legal action against persons or entities to preserve and/or enforce PokerGrant’ rights. Further, we can, and you authorize us to, disclose your Player identification, name, street address, city, state, post code, country, phone number, e-mail, and company to third party agents of PokerGrant as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy or other unlawful activity or activity that may expose us to legal liability.

  5. Changes and additions of the information of the user

    We aim to keep our information about you as accurate as possible. You can write to us at any time to review, change, obtain a copy of your information or have your details altered or corrected.

  6. Consent to Privacy Policy

    By opening an Account with PokerGrant, you agree to the terms of this PRIVACY POLICY. We may occasionally update this Privacy Policy and encourage you to periodically review it. If we change our privacy policy we will post the changes on this page. Your continued use of the PokerGrant services constitutes your agreement to this Privacy Policy and any updates.

  7. Сompany details

    RMI Limited Vault 14 , Valetta Waterfront, Floriana FRN1914, Malta.